Privacy Policy

What Information Do We Collect?

At VTMS, we collect personal information when you engage with our website by registering, placing an order, subscribing to our newsletter, responding to surveys, or participating in promotions. This may include your name, email address, mailing address, phone number, and payment details. You may also visit our website anonymously.
We may also gather data related to gift recipients solely to fulfil gift orders. This information is not used for marketing purposes.Like many websites, we use cookies to improve your browsing experience and collect information about how users interact with our website. Please refer to the Cookies section below for further details.

How We Use Your Information?

The data we collect from you may be used in the following ways:
  • To personalize and improve your user experience.
  • To respond to your customer service requests more efficiently.
  • To process transactions swiftly and securely.
  • To manage promotions, surveys, or other site features.
  • To send periodic promotional emails, if you’ve opted in. You can unsubscribe at any time using the instructions in the “Opt-Out” section below.

How We Protect Your Information?

We implement strong security measures to protect your personal data. Your information is stored behind secure networks and accessible only to authorized personnel who are required to keep such information confidential. When you place an order or access your account, we use Secure Socket Layer (SSL) technology to encrypt sensitive information, which is then securely stored in our systems.

Do We Use Cookies?

Yes. Cookies are small files stored on your device that help us:
Remember items in your cart.
Understand your preferences and previous activity.Compile aggregate data about site traffic and interaction to enhance future user experiences.
We may work with third-party service providers to better understand our users. These providers are bound by confidentiality and may only use information to help improve our services.
You can disable cookies via your browser settings, but doing so may affect site functionality. You can always place orders by contacting our customer support team.

Sharing of Information

We do not sell or trade your personally identifiable information to external parties. However, we may share data with trusted partners who help us operate our website, conduct business, or provide service to you—so long as they agree to keep this information confidential.
We may also disclose your information when required to comply with legal obligations, enforce our site policies, or protect our or others’ rights, safety, or property. We may provide aggregated, non-personally identifiable information to advertisers or partners for analytical purposes.

How to Opt-Out or Modify Your Information?

To unsubscribe from our email list, update your preferences in your account settings. Please note that changes may take a short period to process. To delete your account and personal data, log in to “My Account” and remove all saved addresses and payment methods. We may retain records of past transactions for compliance and support purposes.

Third-Party Links

Our website may include links to third-party websites. These sites have independent privacy policies, and we are not responsible for their content or practices. However, we aim to maintain the integrity of our website and appreciate any feedback regarding these external links.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. The updated policy will be applicable to information collected after the revision date.
Last Updated: June 1, 2025

Contact Us

For any questions, concerns, or feedback regarding this Privacy Policy, feel free to contact our customer support team.

Online Privacy Scope

This privacy policy applies only to data collected through VTMS website and not to any offline interactions.

Terms of Use

Please also visit our Terms and Conditions page, which outlines the usage guidelines, disclaimers, and limitations of liability related to our website.
By using our website, you agree to this Privacy Policy.